Reviews

“I have used True Blue since I have lived here for 17 years and they always try to get the job done quickly and let you know the status of the job and a heads up on when they will arrive.”

I called to get the AC repaired on a Friday afternoon. They found the parts and Kayne volunteered to replace the blower motor Saturday morning. I read that the job would take 2-3 hours but he finished in less than an hour. It was good to have a cool house again after several days of near 100-degree weather. I have used True Blue since I have lived here for 17 years and they always try to get the job done quickly and let you know the status of the job and a heads up on when they will arrive. The technicians are friendly, courteous, and knowledgeable. I highly recommend them and will continue to use their services.

“He was very thorough, knowledgeable, professional, and friendly.”

Marco was the service technician that came to my home. He was very thorough, knowledgeable, professional, and friendly. He also patiently answered some questions I had unrelated to this service call, but having to do with damage we had incurred near our a/c unit and potential issues at another house’s heating and air units.

“He was professional, got right to work & took care of business.”

True Blue performs the service at Pythian Manor West. Christian came and serviced the A/C Unit today. He was professional, got right to work & took care of business. Very satisfied with his attitude and performance. Great job, Christian!

“BLESS True Blue they were here within 15 minutes.”

It was over 100 degrees outside and the air conditioner went out. To top it off it was Sunday. We called True Blue hoping they could get to us on a Sunday. They explained their workers were working that day and they would do their best to be here ASAP. BLESS True Blue they were here within 15 minutes. Fixed or air conditioner in a short while. I was so happy. We had used them before but my husband took care of everything. He has since passed and I am learning the steps. Thank you True Blue Air Conditioning & Heating.

“Work was completed on time and professionally.”

Competitive pricing and quality results. Our experience: Saw True Blue at one of the TU tailgates (offered pictures with a couple of guys in old football uniforms with leather helmets), and the representative answered all my questions about the services they provided. I gave them a call about relocating my A/C condenser, and Austin came out. He came up with a plan and answered all our questions, even those about A/C and heating that were unrelated to the job. Provided a quote that was very reasonable (and included all electrical work, which other companies wouldn’t include). Work was completed on time and professionally. Austin came back out to verify the results matched/excessed our expectations.

“Kayne was polite, prompt, professional, and on time.”

Kayne was polite, prompt, professional, and on time. Thorough and detailed. As always you guys do a super job and came highly recommended. I will continue to recommend you to my friends. Thank you again.

“It hasn’t made a noise since the weekend so I feel much better knowing that I had a professional perform diagnostics and no faults were detected.”

Marco came out to inspect my A/C unit as we heard some knocking over the weekend. I showed him a video of the issue and he ran diagnostics on the compressor pressure levels and tested the capacitor. Everything checked out. It hasn’t made a noise since the weekend so I feel much better knowing that I had a professional perform diagnostics and no faults were detected. Great company and always professional.

“Not only does the True Blue team deliver the best quality results, they truly make me feel like my call is a priority and show up fast!”

I’ve been calling on True Blue for just around a year now; for repairs, service, and even an installation. They definitely delivered top-notch quality from the moment I call their office and speak with Kim who is pleasantly attentive, to the moment our tech Kayne shows up to get us going. Not only does the True Blue team deliver the best quality results, they truly make me feel like my call is a priority and show up fast!I recently had an issue with a part that went bad on a system that is under warranty- while other companies would have put me on the back burner because they aren’t making money on a warranty call, they showed up first thing the following morning. Not to mention we are in the peak of the hot summer days so I’m sure they have an overabundance of calls. This tells me they aren’t only worried about making money, but rather truly taking care of their clients.Thank you, Kim and Kayne- you sure make a stressful situation a lot less worrisome.

“We have had good experiences with True Blue Heating & Cooling.”

We have had good experiences with True Blue Heating & Cooling. Our service tech, Kayne did a nice job and was very polite.

“As usual, I got excellent service today for my fall check-up.”

As usual, I got excellent service today for my fall check-up. Kayne has serviced my home many times and is always, polite, thoughtful & proficient. I’ve been a satisfied customer for many years!

“The installation team did a great job and Marco installed our thermostat super fast.”

Quick and efficient service– answered all of the questions we had as first-time homeowners. The installation team did a great job and Marco installed our thermostat super fast. Thank you True Blue!

“The technician Michael found the issue within 3 minutes when another company couldn’t figure it out in an hour.”

They were able to send a technician later in the day that I called. They are small enough that they are personable and large enough to get prompt service. The technician Michael found the issue within 3 minutes when another company couldn’t figure it out in an hour.

“I can’t recommend True Blue Heating & Cooling enough!”

I can’t recommend True Blue Heating & Cooling enough! They sent someone out quickly and solved our issue in this hellacious weather very promptly. Casey was phenomenal and was both professional and very kind which is a huge characteristic missing from most businesses and people these days. He was knowledgeable and quickly solved our problem and had our A/C unit back in business. True Blue and Casey helped sustain my mother who has just come out of the hospital and cannot be overheating! I can’t thank them enough and we will be customers from here on out. Johnny, who helped coordinate our repair, was so very kind. We appreciate you True Blue!

“He was honest and personable and did a great job.”

Christian was here within an hour after my calling. He was honest and personable and did a great job. This is my first time using True Blue and I am very impressed, highly recommend.

“Kayne is the best service man we have had for the last couple of years.”

Kayne is the best service man we have had for the last couple of years. A very thorough job was performed on our heater. This was a bi-yearly check we have done.

“I felt the service visit was thorough and the unit is running like a top!”

I had True Blue come out to do some maintenance just to make sure the unit was in top shape and that it was working properly. Marco was over this morning and did a great job working with me and communicating. I felt the service visit was thorough and the unit is running like a top!

“Kim & Robert were outstanding!”

Kim & Robert were outstanding! Kim was very kind and courteous about my near-constant reschedules. Robert diagnosed and fixed the problem quickly and then answered my plethora of questions with a smile on his face. Thank you True Blue!

“I called and Zach came out in 10 minutes to check out my heater.”

I had a concern about a burning smell in my house and thought it was my heater. I called and Zach came out in 10 minutes to check out my heater. Appreciate the prompt service and ease of mind that he gave me. Thank you True Blue!

“I felt the service visit was thorough and the unit is running like a top!”

I had True Blue come out to do some maintenance just to make sure the unit was in top shape and that it was working properly. Marco was over this morning and did a great job working with me and communicating. I felt the service visit was thorough and the unit is running like a top!

“Marco did a great job fixing our AC unit.”

Marco did a great job fixing our AC unit. He was very fast & professional. Would definitely recommend this business to others & will continue using them in the future!

“True Blue is our go-to for all things heating and air.”

True Blue is our go-to for all things heating and air. And Kayne is our guy. We’ve used True Blue for many years. Every time we call them they are there same day and within hours. Very professional and great at what they do. Awesome company.